• Advance payment via bank transfer After completing your order, you will receive an order confirmation with our payment details. As soon as your payment has been received, we will process and ship your order.

• Credit and debit card Pay easily and securely with Visa, Mastercard or Maestro directly during the ordering process.

• Apple Pay & Google Pay Fast and secure payments with your digital wallets – ideal for mobile or desktop.

• EPS transfer (for Austrian banks) Pay directly via your online banking using the EPS interface.

The delivery time begins after receipt of payment and usually takes 4–7 working days for items in stock within Austria. Please note that some items are specially ordered for you and therefore delays may occur.

If an item is not immediately available, we sometimes wait for larger group orders to keep shipping costs low for you. We will inform you if there are any delays.

You can cancel your order within 14 days without giving any reason. However, please note that strung or specially customized tennis rackets, as well as items that have already been used, are excluded from the right of withdrawal.

Please contact us before returning any items. Further information can be found in our [link to privacy policy/terms of service]. Cancellation policy.

Yes, you can borrow demo rackets from our shop. You can find the address and opening hours under the menu item. Contact.

Yes, we offer personal on-site consultations to help you choose the right tennis racket or other products. You can find our opening hours on the website. Contact.